Brand assets, fact sheet and founder availability for journalists covering NDIS innovation, disability support and consumer technology in Australia.
Four pillars journalists can fact-check directly on the live site.
Providers are filtered against the participant's plan-management type (NDIA-managed, plan-managed, self-managed) and funded categories before any ranking. Registration requirements are a hard filter, never overridden by paid placement.
OpenWay never takes a percentage of services delivered, never invoices participant plan funds, and never sits between the provider and the participant on payment. Providers pay a flat subscription; participants pay nothing.
Verified means OpenWay sighted specific compliance documents - not a generic seal. Every "OpenWay Verified" badge carries the disclaimer that it doesn't replace NDIS Commission registration. NDIS Registered status is cross-checked against the official register.
OpenWay shows indicative rates from the current NDIS Pricing Arrangements and Price Limits. Every quoted rate carries the support item code, effective date and pricing-helper framing. Final pricing must be confirmed in a written service agreement.
Use the wordmark as supplied. Don't recolour, distort, or place the mark on busy backgrounds. The lowercase “openway” in the wordmark is intentional - elsewhere in body copy the brand is rendered camelCase as “OpenWay”.
Forest mark + charcoal wordmark on cream/paper backgrounds.
Cream wordmark on forest. Use for hero panels and event signage.
High-resolution PNG / SVG / PDF assets available on request - email [email protected].
We'll list published articles, podcasts and broadcast interviews here as coverage lands. If you're a journalist working on a piece, please get in touch and we'll add yours when it's live.
No. OpenWay is an independent discovery and connection platform - not the NDIS, NDIA, or NDIS Commission. Plan funds flow directly from the NDIA / plan manager / participant to the provider. OpenWay does not see or handle plan funds and is not a regulator.
Document submission + OpenWay review before publication. The checks include ABN cross-checked against the Australian Business Register, public liability and professional indemnity insurance certificates sighted, NDIS Worker Screening and Working With Children Check confirmation for client-facing roles, and NDIS Commission register cross-check where the provider claims registration. Manual review by a real person; no auto-verify shortcut.
Nothing. OpenWay is free for participants, families and support coordinators. Providers pay a flat-fee subscription to list. OpenWay never takes a commission on services delivered and never charges participant NDIS plans.
A data-driven badge awarded to providers who consistently respond to participant enquiries within their stated response window. It's descriptive (an observation of past behaviour), not a promise of future response time.
Australia-wide. OpenWay is built and operated in Sydney by Digital One Agency. Provider listings span every state and territory, with location-based matching driven by the participant's suburb / postcode.
Email the team and we'll get back to you within 1-2 business days with sources, data, interview availability and anything else you need.
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