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Plan-aware NDIS provider matching

Find the right
NDIS support,
for you.

You shouldn't have to call 10 providers to find one that picks up. Search, compare, or tell us what you need and let the right ones come to you.

10
Listed providers
100%
OpenWay verified
< 1hr
Median response
AU
Built + hosted

How it works

Tell us your preferences once. We handle the rest.

1
Set your preferences

Tell us what support you need, how you like it delivered, and any language needs. Two minutes, once.

2
We match you

We show you providers who actually fit your plan, speak your language, and come to your area. Sorted by who'll respond fastest.

3
You're connected

No phone tag. Message directly through OpenWay. Providers with the Fast Responder badge typically reply within 2 hours.

What are you looking for?

Pick a category and see who's available near you

View all →

People like you, sorted

They were looking for the same thing you are

Built for everyone

Wherever you are in
your NDIS journey

OpenWay is built for the three people who make great NDIS support happen - and it's free for two of them.

Participants

Find NDIS providers that match the support you need, your location, and your plan management type. Post what you need and providers come to you. Always free.

Find providers →

Support coordinators

Shortlist providers for clients, filter by language and cultural fit, and track response rates. Always free.

Learn more →

Provider organisations

Qualified leads, analytics on what's working, no commission. Start free and only upgrade when you're ready to scale.

See pricing →

How OpenWay works

Two ways to find the right support

For Participants
1
Search by what you need

Tell us what support you need and how your plan is managed. OpenWay maps your answers to the right NDIS support categories in the background and shows providers that match - registered or unregistered as your plan allows.

2
Compare providers

View credentials, ratings, indicative pricing, and availability side by side. Shortlist your favourites to compare.

3
Connect on your terms

Message directly, or post what you need and let matching providers reach out to you.

For Providers
1
Build your profile

List services mapped to NDIS categories, set your area of service, upload credentials.

2
Complete your verification checks

Upload your NDIS registration (if applicable), WWCC, worker screening and insurance. We sight each and mark the relevant badges on your profile. Most reviews complete within 1-2 business days.

3
Receive qualified leads

Matching participant requests arrive automatically. Respond directly through the platform.

Featured providers

Highly rated, accepting new participants

Featured placement never overrides participant safety, registration requirements, plan compatibility, location, availability or service relevance.

Trust & Safety

Trust that works
both ways

Credentials checked

Providers submit the documents relevant to their work and we sight each within 1-2 business days. Registration status is shown clearly on every profile. We re-check every 90 days.

Pricing you can plan around

Rates shown are indicative, based on current NDIS price limits where they apply. Final pricing is confirmed in your service agreement with the provider.

Reviews you can trust

Reviews come from real, completed interactions. Providers can respond publicly, and we moderate for safety and privacy.

Real stories, real support

I posted what I needed on a Tuesday arvo and had three providers message me by Wednesday morning. First time that's happened.

SM
Sarah Mitchell
NDIS Participant, Sydney

I use it for every referral now. Search by category, check their availability, send to the participant. Done in two minutes.

JN
James Nguyen
Support Coordinator

The requests actually match what we do. No more spending an hour on the phone with someone who needs a completely different service.

EC
Emma Clarke
Provider, Allied Therapy Co

Ready when you are

It's free for participants. Always has been, always will be.

Frequently asked questions

Short, plain answers. For NDIS terms, see the glossary.

How do I find an NDIS provider on OpenWay?

Search by your NDIS categories, location, and plan management type. OpenWay ranks providers by how suitable they are for your plan, location and service needs. You can message providers directly, post a request, or save a shortlist to compare.

Is OpenWay free for participants?

Yes. OpenWay is free for NDIS participants, families and support coordinators. There is no fee to search, message providers, post a request, or save a shortlist. Providers pay a subscription to list on OpenWay.

What is OpenWay Verified?

OpenWay Verified means we have sighted selected business and compliance documents from the provider. It does not replace NDIS Commission registration and is not an endorsement of service quality. Specific badges (NDIS Registered, ABN Checked, Insurance Sighted, Worker Screening, WWCC) appear on each profile based on what we have confirmed.

Does OpenWay take a commission on services?

No. OpenWay never takes a commission on services delivered, and never charges NDIS participant plans. Plan funds flow directly between participants and providers under the participant's usual plan arrangement. The only revenue OpenWay receives is the provider subscription.

How is OpenWay different from the NDIS Provider Finder?

OpenWay is a discovery and connection platform - not part of the NDIS, the NDIA, or the NDIS Commission. We surface plan management compatibility, indicative pricing, real reviews and direct messaging, and we include unregistered providers (who can lawfully serve plan-managed and self-managed participants) alongside registered ones, with the distinction clearly labelled.

Can I use OpenWay if I am NDIA-managed?

Yes. When you set your plan type to NDIA-managed, OpenWay filters search results to registered providers only for supports that require registration. Plan-managed and self-managed participants see both registered and unregistered providers, with the registration status clearly shown.